Privacy Policy
Last Updated: October 2026
At Hotel DNU Palace, accessible from dnupalace.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Hotel DNU Palace and how we use it.
Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you make a reservation, we ask for your contact information, including items such as name, email address, telephone number, and payment details required to secure your booking.
How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our hotel services and website
- Process your reservations and transactions
- Improve, personalize, and expand our guest experience
- Understand and analyze how you use our website
- Communicate with you, either directly or through one of our partners, including for customer service and reservation updates
- Send you emails regarding your stay
- Find and prevent fraud
Log Files
Hotel DNU Palace follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.
Cookies and Web Beacons
Like any other website, Hotel DNU Palace uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@dnupalace.com.