Terms of Service

Last Updated: October 2026

Welcome to Hotel DNU Palace. By accessing our website and booking our services, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Hotel DNU Palace's relationship with you.

1. Booking & Reservations

All bookings made through our website, via phone, or in-person are subject to availability. To secure a reservation, valid contact details and advance payment or payment guarantees may be required. The person making the booking must be at least 18 years old.

2. Check-in and Check-out

  • Check-in Time: 2:00 PM onwards.
  • Check-out Time: 11:00 AM.

Early check-in and late check-out are subject to room availability and may incur additional charges. A valid government-issued photo ID (Passport, Aadhar Card, Voter ID, or Driving License) is mandatory for all guests upon check-in.

3. Guest Behavior

Guests are requested to conduct themselves appropriately at all times and comply with hotel rules regarding noise, smoking, and public conduct. Hotel DNU Palace reserves the right to refuse service or ask guests to leave the premises without a refund if their behavior is deemed unacceptable or disruptive.

4. Liability

Hotel DNU Palace will not be held responsible for any loss or damage to guest property or valuables left in the rooms or public areas. We strongly advise guests to use the secure storage facilities provided.

5. Website Usage

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

6. Modifications

Hotel DNU Palace reserves the right to amend these terms and conditions at any time. Any changes will be posted on this page and will apply to all subsequent bookings.